Then, “hastily,” they say, they [Bob and Tom] put together what they called a “thought starter” with the one-word title, “Excellence.”But -- why that particular word, I wonder?
I’m gonna stick my neck out and say: I’ll bet those guys were under the zen influence at the time. (The pic below is below-up-able.)
P.S. Waterman, Peters and Richard Pascale (all of McKinsey & Company) -- along with Tony Athos (of Harvard Business School) -- developed what eventually became the 7S framework.
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